Navigating a workplace injury can be painful, stressful and complex – but One Call is here to help. From diagnostics to dental, we provide end-to-end ancillary care coordination, simplifying your recovery journey with access to smarter, faster and better care. Backed by compassionate care coordinators and an expansive provider network, we connect you to high-quality ancillary care to help you get back to work and back to life.
Outcomes That Matter
provider access nationwide*
injured workers served each year*
to first contact*
Proactive Communication, Personalized Support
Everyone’s recovery is different, and so is the way they prefer to communicate. That’s why our team uses real-time, multichannel communication to connect with injured workers. We can quickly adjust communication methods based on your preferences, circumstance and the urgency of your needs.
We use voice or text messaging to:
- Introduce you to One Call;
- Confirm and reschedule appointments;
- Verify services were received; and
- Gather feedback about your experience.
Helpful Resources for Your Recovery
These resources are designed to help you feel prepared and confident for your appointment, with guidance on what to expect, how to prepare and next steps
Please note, the following is not intended to be used as medical advice. For any specific questions, please contact your physician or case manager.
Acupuncture
Traditional Chinese Medicine technique that uses thin needles to relieve pain and improve physical function.
Aqua Therapy
Physical rehabilitation that uses water-based exercises to improve mobility, strength and physical capacity.
Certified Hand Therapy
Specialized rehabilitation for shoulder, arm, wrist or hand function through targeted therapeutic exercises.
Chiropractic Treatment
Focused on treating musculoskeletal conditions through spinal and joint manipulation to improve physical function.
Dental
Clinical practice dedicated to diagnosing and treating conditions of the teeth, gums and oral tissues to support oral health function.
Electromyography (EMG)
Diagnostic test that measures electrical activity in muscles and nerves to assess neuromuscular function.
Functional Capacity Evaluation
Clinical assessment designed to measure physical ability and functional performance to determine safe work capacity.
Magnetic Resonance Imaging (MRI)
Diagnostic imaging that uses magnetic fields and radio waves to assess structural and soft-tissue function.
Massage Therapy
Clinical practice that uses structured hands-on techniques to relieve soft-tissue tension and pain, supporting healthy physical function.
Occupational Therapy
Improves functional ability and daily living skills through targeted therapeutic activities and adaptive strategies.
Physical Therapy
Restores movement and improves physical capacity through targeted exercises and therapeutic interventions.
Telerehabilitation
Delivers rehabilitation assessment and therapy remotely using digital communication to support functional ability.
