One Call’s diagnostics solution is a leader in the workers’ compensation industry, backed by an expansive provider network. Powered by digital connectivity and scalable platforms – and enhanced by innovative programs like Neurodiagnostic Clinical Review and Age of Injury – our diagnostics solution drives smarter clinical decisions and accelerates recovery.
Outcomes That Matter
annual cost savings*
Our Approach
Age of Injury (AOI)
This powerful claims management tool brings clarity to injury timeline and causality, helping providers make faster, more confident decisions. In an AOI report, an independent radiologist reviews the diagnostic images and interpretation to determine the specific timeframe of an injury, shedding light on whether the injury may be pre-existing or caused by a workplace incident.
This program aligns clinical and claims partners with injured workers to establish a recovery-focused, evidence-based treatment plan. AOI supports appropriate care, lowers impairment ratings, shortens time to surgery and reduces claim duration.
determination rate*
Diagnostics Services
Core Imaging Services
- Magnetic Resonance Imaging (MRI)
- Computed Tomography (CT)
- Extended Radiology
- Radiology Review
- Advanced Record Review
Value-Added Service Offerings
Supported by innovative program optimization strategies and value-added services, One Call serves as an all-inclusive diagnostics solutions partner.
- Diagnostic Customer Center
- EMG + NCS Clinical Review
- Fee Negotiation
- Image Management
- Provider Lookup
- Radiology Quality Assurance Program
- Single Case Agreements
- Sub-Specialist Re-Reads
Simplify diagnostics and improve recovery outcomes. Submit a referral today.
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Referral Received
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Scheduling
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Medical Reporting
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Completion & Billing
Service provider invoices One Call, then One Call processes payment to the provider and submits billing to the payer for completed services.