One Call Leadership

Meet our leadership team.

Executive Leadership

Nick Mendez, Chief Executive Officer

Nick Mendez

Chief Executive Officer

Nick is an experienced leader with over 30 years of healthcare leadership experience, spanning medical products, chronic disease management, technology and operations. He holds a B.S. in Business from the University of Colorado and has completed executive education programs at the International Institute for Management and Development and the University of Virginia Darden School of Business.

Christie Carlisle, Chief Human Resources Officer

Christie Carlisle

Chief Human Resources Officer

Christie has 25+ years of executive experience leading people strategies for multi-site healthcare organizations. Her background includes working closely with executive teams to scale organizations and strengthen and build leadership, talent and operating infrastructure. Christie has a Master’s from Middle Tennessee State University and completed the Executive Leadership Program in Business Administration and Management at The Wharton School.

Steven Davis, Chief Legal Officer

Steven Davis

Chief Legal Officer

Steven has extensive legal and business experience across public and private companies, including executive leadership and general and corporate counsel roles. He holds a J.D. from Case Western Reserve University and an M.B.A. and B.S. in Accounting from Florida A&M University.

Michele Haas, Chief Financial Officer

Michele Haas

Chief Financial Officer

Michele has over 35 years of corporate financial experience in diverse healthcare organizations. Her background includes senior financial leadership roles guiding companies through significant growth, complex integrations and large scale operational transformation. Michele holds a B.B.A. in Accounting from Florida Atlantic University and is a Certified Public Accountant (CPA).

Matt Jenkins, Chief Operating Officer

Matt Jenkins

Chief Operating Officer

Matt brings more than 25 years of experience heading business operations for service oriented organizations, primarily within the financial services sector. He holds a B.A. in Economics from the University of Texas at Austin and served as an intelligence analyst and Spanish linguist in the United States Army.

David Needham, Chief Technology Officer

David Needham

Chief Technology Officer

David is an experienced technology executive whose background includes building and scaling consumer facing, AI powered digital companies. His leadership roles span fintech, ecommerce, logistics and consumer technology. David holds a B.S. in Business Administration from the University of San Francisco and actively contributes as a strategic advisor and board member in education and robotics.

Seth Ravine, Chief Commercial Officer

Seth Ravine

Chief Commercial Officer

Seth brings more than 25 years of executive experience in healthcare sales, marketing and growth strategy. His background and experience involve driving increased revenue, integrating commercial teams and guiding organizations through transformative change, including strategic acquisitions and market expansion. Seth holds a B.S. degree from the University of Vermont.

Senior Leadership

Ryan Bailey, VP Commercial Sales

Ryan has 30+ years of experience in workers’ compensation and sales, specializing in developing enterprise‑level programmatic solutions. He has a BBA from Sam Houston University.

Ryan Bailey

VP Commercial Sales
Jane Choi, VP Product Management, IT

Jane has 14+ years of experience spanning information technology, product management and operations. She is also a licensed RN with a BA from the University of California, Irvine.

Jane Choi

VP Product Management, IT

Jeff Flanegin, VP Specialty Sales

Jeff has 30+ years of leadership and knowledge in ancillary workers’ compensation business development and account management. He has an MBA/HSA from Widener University.

Jeff Flanegin

VP Specialty Sales

Kate Hill, VP Regional Accounts

Kate has 20+ years of combined experience in workers’ compensation and healthcare sales and sales management. She holds a BA from Florida State University.

Kate Hill

VP Regional Accounts

Michael James, SVP Financial Operations

Michael has 16+ years of workers’ comp and finance leadership experience, specializing in financial and technical data analysis. He has a BS in Business Economics from the University of South Florida.

Michael James

SVP Financial Operations
James Jardine, VP Information Security

James has 25+ years of experience in information security and application development across health and financial services. He has a degree in Electronic Engineering Technology from ITT Tech.

James Jardine

VP Information Security
Jennifer Kinne, VP People Operations

Jennifer has 20+ years of experience in HR Operations. She has a BA in English from the University of New Hampshire and maintains WorldatWork certifications in compensation and benefits.

Jennifer Kinne

VP People Operations
Jay Leswal, VP Information Technology

Jay has 20+ years of leadership experience in enterprise technology, infrastructure and cybersecurity. He has a degree in Computer Networking and Information Technology from City College of San Francisco.

Jay Leswal

VP Information Technology
Brian Murphy, VP Specialty Channel Strategy

Brian has 20+ years in healthcare leadership. He has both a BS in Biology and a Master’s in Physical Therapy from Rockhurst University, with a doctorate in Physical Therapy from Arcadia University.

Brian Murphy

VP Specialty Channel Strategy
Mike Napolitano, SVP Information Technology

Mike has 30+ years of leadership experience in technology and security. He has a Master’s in Information Security and Assurance from Norwich University and is a U.S. Army Reserve veteran.

Mike Napolitano

SVP Information Technology
Thomas Novelli, SVP Compliance & Corporate Relations

Tom has 15+ years of experience in healthcare policy, legislation and medical devices. He has an MBA from Johns Hopkins University, and a Master’s in Government from the Catholic University of America.

Thomas Novelli

SVP Compliance & Corporate Relations
Ranjit Poddar, VP Business Transformation

Ranjit has 25+ years of leadership experience in global business transformation and services. He has an MBA from the Indian Institute of Management and is a certified Lean Six Sigma Black Belt.

Ranjit Poddar

VP Business Transformation
Veronica Semler, VP, Operations, Harbor Health

Veronica has 30+ years of leadership and operations experience in the financial industry at major banking corporations. She has a BA in Business Administration from Southern New Hampshire University.

Veronica Semler

VP, Operations, Harbor Health
Kelli Shonk, VP Network Contracting

Kelli has 15 years of experience in workers’ compensation provider network management and project management. She has a BA in Economics from Ohio State University.

Kelli Shonk

VP Network Contracting
Daniel Tuegel, VP Talent & Organizational Effectiveness

Daniel has 15+ years of human resources experience in the healthcare and retail industries. He has a BA in Theatre Arts and Communication from Rollins College.

Daniel Tuegel

VP Talent & Organizational Effectiveness
Andrew Wagner, VP Strategic Engineering

Andrew has 15 years of technology leadership in engineering, product and design – including scaling digital platforms. He studied Computer Science at Northwest Florida State College.

Andrew Wagner

VP Strategic Engineering
Jimi Washburn, VP Delivery Management

Jimi has 15+ years of experience as an enterprise technology leader, driving hypergrowth, M&A integration and organizational transformation in healthcare technology.

Jimi Washburn

VP Delivery Management

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