Jay Krueger leads the operations, specialty network solutions, complex network solutions, and provider network teams, ensuring high-quality service delivery across One Call’s comprehensive offering.
Jay brings more than two decades of senior-level leadership experience in the healthcare and workers’ compensation industries, leading strategy, product development, marketing, data analytics, and clinical operations for some of the industry’s largest specialty service providers.
Prior to joining One Call, he was head of strategy and product development for Optum’s Workers’ Compensation and Auto/No Fault division. He previously held roles as executive vice president of strategy and integration for Helios and chief strategy and client services officer for PMSI. Prior to entering the workers’ compensation industry, he held leadership positions at Aetna and APS Healthcare. Earlier in his career, Jay was a principal at ChapterHouse, LLC, a healthcare strategy consulting firm, and an associate at A.T. Kearney, an internationally respected strategy and operations consulting firm. Before working in the industry, Jay served as a Transportation Corps officer in the United States Army.
Jay is an alumnus of the United States Military Academy, West Point, New York with a Bachelor of Science in Engineering Management. He earned a Master of Business Administration with distinction from the Johnson Graduate School of Management, Cornell University, where he was awarded the prestigious Park Leadership Fellowship.