Getting injured workers the care they need, when they need it.℠

One Call has been a workers’ compensation services leader for nearly 30 years.

We understand being hurt on the job creates stress and uncertainty. Our team of
professionals makes it easy for our customers to access our high-quality provider
networks and clinical expertise. Driven by compassion and understanding,
we strive to deliver an experience of excellence for each injured worker and
customer we serve.


K. Rone Baldwin

chief executive officer (CEO)

Rone oversees the corporate direction and enterprise strategy of the company focusing on leadership, innovation and overall customer experience. Prior to joining One Call, Rone served as Executive Vice President of Markets and Insurance at Centene Corporation, a Fortune 100 diversified, multi-national managed care enterprise that provides a portfolio of services to government-sponsored and commercial healthcare programs. Responsible for Centene’s health plans in all 21 states, Rone led program expansions, new market implementations, product launches and other key initiatives. Prior to Centene, Rone served as Chief Operating Officer at Guardian Life Insurance Company and as President and CEO of Employee Benefits at Genworth Financial. He previously held a range of senior leadership positions at Mutual Life Insurance Company of New York and began his career at Goldman Sachs and Booz Allen Hamilton. Rone has a B.A. degree from Amherst College and an M.B.A from Harvard Business School.

Chris Watson

chief operating officer (COO)

Chris oversees enterprise operations, billing and revenue cycle optimization and overall customer experience. Chris also led as COO for the company’s Diagnostics, Physical Therapy, Transportation + Language and Harbor Health Products. Prior to One Call, Chris served as COO for Coventry Workers’ Comp Services. Additional experience includes COO at Auto Injury Solutions and vice president of operations at Concentra Network Services. Chris holds a Bachelor of Arts in finance from Texas A&M University, attended Harvard Business School executive education courses and proudly served in the United States Marine Corps as an F/A-18 pilot.

Did you Know?

If Chris had to explain his job today to a child he would say, “I hire good people and give them what they need to be successful.”

Will Smith

chief commercial officer (CCO)

Will leads the enterprise-wide product management organization for the company that includes cross functional teams in product, provider contracting, new product development and clinical analytics. He strategically guides his teams in finding new ways to serve customers and creates partnerships that result in significant and sustained year over year growth. Will began his career with One Call in 1999 with MSC, a legacy One Call company, serving as chief operating officer and led the Equipment + Devices, Home Health + Complex Care and Dental + Doctor Products.

Did you Know?

Will’s first job was selling popcorn at age 15 at what is now the Traveler’s Golf Tournament.

Brian Griffith

chief sales and marketing officer (CSMO)

Brian administers critical growth strategies and initiatives across the One Call platform and provides first-rate specialized solutions for our customers and the workers’ compensation industry in his role as chief sales and marketing officer. Prior to joining One Call in 2017, Brian worked for QBE North America where he served as executive vice president of field management and distribution. He led the field management activities, as well as the distribution strategy for the multi-billion dollar operation and was directly involved in growing its largest distribution partner relationships. Brian began his career as a workers’ compensation underwriter with The Hartford Insurance Group more than 25 years ago and advanced into many senior leadership roles including regional underwriting executive, vice president of strategy and national head of sales and marketing. He holds a Bachelor of Science in finance from University of Connecticut.

Did You Know?

Brian's first job was at age 13. He was the top paper boy salesman in Connecticut and won an all expense paid trip to the Olympics in Los Angeles. He was 1 of 3 chosen in the state!

Steven Davis

chief legal officer (CLO)

Steven manages all legal matters, corporate governance, regulatory affairs, compliance and government relations for the company. Prior to joining One Call in 2009, Steven was vice president and general counsel of STOPS Enterprises, a medical transportation and language translation services company acquired by One Call in 2010. Prior to his role there, he has served as corporate counsel to Jacuzzi Brands (FMR NYSE: JJZ) and vice president, assistant general counsel and assistant secretary for MasTec, Inc. (NYSE: MTZ). Steven earned his Juris Doctorate from Case Western Reserve University as well as his Bachelor of Science in accounting and Master of Business Administration from Florida A & M University. 

Did You Know?

Steve's first job was at Burger King.

Fred Pensotti

chief financial officer (CFO)

Fred provides financial leadership and overall financial management for One Call. Prior to joining One Call, he led the financial and risk management operations as CFO of Radial, Inc. Previously, Fred served as CFO of Interline Brands where he was responsible for partnering with business operations to optimize the company’s performance and execute transactions to drive exceptional shareholder returns. Fred brings various perspectives and experiences in helping both improve the operational performance of the business and drive shareholder value through significant capital raising and corporate transactions. He is a licensed CPA, CFA and earned his MBA from Cornell University’s Johnson Graduate School of Management. He also holds a BBA in finance and international business from the University of Texas at Austin.

Did You Know?

Fred's first job was working at a water skiing camp in Texas one summer, while in college teaching kids competitive water skiing (slalom, jump, trick skiing, and barefooting).  Fred says it was the best job he has ever had, until this one, of course!