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One Call University

One Call University makes it easier to fulfill your educational needs. Through One Call University, Workers’ Compensation claims professionals can earn FREE CEUs without having to spend time away from the office.


We offer a robust variety of free CEU credits on a variety of certifications and licenses through One Call University. These credits are offered through monthly national webinars. Adjusters and nurse case managers in workers’ compensation are eligible for one CE credit for each one hour course.

Certifications and states eligible to receive credits:

  • Nurses: RN, LPN, ARNP and CNA 
  • Nursing Certifications: CCM, CDMS and CRC nationwide
  • Adjusters: AL, AK, AR, DE, FL, GA, ID, IN, KY, LA, MN, MS, MT, NC, NH, NM, NV, OK, OR, RI, TX, UT
  • CA: Workers’ Compensation post-designation
  • AAPC: American Academy of Professional Coders
  • Florida Physical Therapy and Occupational Therapy

New and Exciting Topics

  • Lifetime Costs of Prosthetics
  • Infusion Therapy 
  • Wound Healing 
  • Impact of Secondary Dental Claims 
  • Physical Therapy vs. Opioids 
  • Ergonomics 

Free Live Webinars

Sign up and we'll send you an email when new webinars are announced.


Check out our monthly webinars and stay up to date! 

Sep 29 2021

Rethinking Pain: Treating the Person AND the Injury

When an individual is hurt on the job, it is important to not only identify the physical injury, but also acknowledge any emotional or environmental barriers – such as financial stress, lack of social support, or depression – which overtime, could impede recovery and create new complications. This care philosophy is commonly referred to as a biopsychosocial approach – taking a holistic view of the patient and proactively addressing recovery roadblocks.

During this webinar, we will examine biopsychosocial risk factors that can delay recovery, identify ways this approach can improve return-to-work outcomes, and discuss how injury prevention and wellness programs can impact claims frequency and outcomes.

Oct 13 2021

Beyond PT Basics: FCEs, Work Conditioning, and Ergonomics

The goal for every injured worker is a quick recovery and a safe return-to-work. In some cases, it takes more than traditional physical therapy for an injured worker to fully recover the mobility or motor skills required to do their job. 

When additional intervention is needed, there are several tools – such as work rehabilitation, ergonomic assessments, and functional capacity evaluations – that can help evaluate whether an individual’s functionality meets the requirements of a specific job. In this session, we will examine how each tool can support an individual’s recovery outcomes while minimizing the risk of re-injury.  

Dec 01 2021

Workplace Concussions and Mild Brain Injuries

In recent years, concussion injuries have made national headlines due to emerging data showing the effects mild brain injuries can have on an individual if not properly treated. Although these stories are often highlighting professional athletes playing contact sports, these types of injuries can also happen in the workplace.

During this webinar, we will define concussions and mild brain injuries and identify signs and symptoms, treatment options, and the long-term cognitive implications. Key for workers’ compensation professionals, this session will also provide examples on how to assess workplace safety risk factors and review the Official Disability Guidelines (ODG) for individuals returning to work following a concussion.

On-Site CE Presentations

On top of our free national webinars, we also offer our customers the ability to schedule local presentations for their workers’ compensation adjusters and nurse case managers. We will send one of our subject matter experts to teach your adjusters and nurse case managers on topics that range from diagnostic testing to illness that affects their treatment plan. These sessions offer real-life scenarios to help your adjusters and nurse case managers learn the best practices of treating injured workers. Our on-site CE presentations can be tailored to your needs, scheduled back-to-back and cover multiple topics in one sitting.

Interested in scheduling one of our experts for on-site CE presentations?
Contact your local One Call Account Manager and they will get you set-up.

Subject Matter Experts

Our subject matter experts are established, well-respected experts within the workers’ compensation space. They are ready and able to discuss an array of trending topics – from technology transformation to opioid alternatives.

How can we help?

If you need assistance with continuing education, have questions or comments, email our team at