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One Call University

One Call University makes it easier to fulfill your educational needs. Through One Call University, Workers’ Compensation claims professionals can earn FREE CEUs without having to spend time away from the office.


We offer a robust variety of free CEU credits on a variety of certifications and licenses through One Call University. These credits are offered through monthly national webinars. Adjusters and nurse case managers in workers’ compensation are eligible for one CE credit for each one hour course.

Certifications and states eligible to receive credits:

  • Nurses: RN, LPN, ARNP and CNA 
  • Nursing Certifications: CCM, CDMS and CRC nationwide
  • Adjusters: AL, AK, AR, DE, FL, GA, ID, IN, KY, LA, MN, MS, MT, NC, NH, NM, NV, OK, OR, RI, TX, UT
  • CA: Workers’ Compensation post-designation
  • AAPC: American Academy of Professional Coders
  • Florida Physical Therapy and Occupational Therapy

New and Exciting Topics

  • Lifetime Costs of Prosthetics
  • Infusion Therapy 
  • Wound Healing 
  • Impact of Secondary Dental Claims 
  • Physical Therapy vs. Opioids 
  • Ergonomics 

Free Live Webinars

Sign up and we'll send you an email when new webinars are announced.


Check out our monthly webinars and stay up to date! 

Jun 16 2021

The Black Hole: Post-Acute Care

Presented by: One Call University

Post-acute facilities can be an appropriate choice for an injured worker, providing safe and cost-effective care during their recovery journey. For the claim management team, there are many options to consider in order to meet the individual’s medical needs and discharge plans. Join us as we discuss the different types of post-acute facilities, services offered at each location, admission criteria, and associated costs. By understanding the function of each facility, it eliminates the guesswork, to more efficiently handle claims and move the injured worker through the continuum of care.

Jul 21 2021

Superbugs: Stopping the Spread

Presented by: One Call University

When people begin to feel sick, they often reach for medications to ease their symptoms. As a result, the overuse of antibiotics and other prescription medications has led to drug resistant bugs, also known as superbugs. During this webinar, we will identify common ways superbugs can impact the workplace, discuss best practices to avoid such infections, and examine the long-term and costly consequences superbugs can have on the body. This course will include a discussion about COVID-19 and how the virus can impact the workplace and workers’ compensation claims.

Aug 18 2021

Clinical Management of the Catastrophic Claim

Presented by: One Call University

A claims manager will facilitate many workers’ compensation claims over their career, addressing a variety of injuries and supporting individuals through their unique recovery journeys. When faced with a catastrophic claim, there are many factors to consider. This webinar will discuss how the injured worker’s level of function can provide key insights into medication management issues and the need for equipment, supplies, and home health care services – all of which have potential to impact recovery progression.

Sep 29 2021

Rethinking Pain: Treating the Person AND the Injury

Presented by: One Call University

When an individual is hurt on the job, it is important to not only identify the physical injury but also acknowledge any emotional or environmental barriers – such as financial stress, lack of social support, or depression – which overtime, could impede recovery and create new complications. This care philosophy is commonly referred to as a biopsychosocial approach, taking a holistic view of the patient and proactively addressing recovery roadblocks. During this webinar, we will examine biopsychosocial risk factors that can delay recovery, identify ways this approach can improve return-to-work outcomes, and discuss how injury prevention and wellness programs can impact claims frequency and outcomes.

On-Site CE Presentations

On top of our free national webinars, we also offer our customers the ability to schedule local presentations for their workers’ compensation adjusters and nurse case managers. We will send one of our subject matter experts to teach your adjusters and nurse case managers on topics that range from diagnostic testing to illness that affects their treatment plan. These sessions offer real-life scenarios to help your adjusters and nurse case managers learn the best practices of treating injured workers. Our on-site CE presentations can be tailored to your needs, scheduled back-to-back and cover multiple topics in one sitting.

Interested in scheduling one of our experts for on-site CE presentations?
Contact your local One Call Account Manager and they will get you set-up.

Subject Matter Experts

Our subject matter experts are established, well-respected experts within the workers’ compensation space. They are ready and able to discuss an array of trending topics – from technology transformation to opioid alternatives.

How can we help?

If you need assistance with continuing education, have questions or comments, email our team at