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One Call University

One Call University makes it easier to fulfill your educational needs. Through One Call University, Workers’ Compensation claims professionals can earn FREE CEUs without having to spend time away from the office.


We offer a robust variety of free CEU credits on a variety of certifications and licenses through One Call University. These credits are offered through monthly national webinars. Adjusters and nurse case managers in workers’ compensation are eligible for one CE credit for each one hour course.

Certifications and states eligible to receive credits:

  • Nurses: RN, LPN, ARNP and CNA 
  • Nursing Certifications: CCM, CDMS and CRC nationwide
  • Adjusters: AL, AK, AR (on-site only), DE, FL, GA, ID, IN, KY, LA, MN, MS, MT, NC, NH, NM, NV, OK, OR, TX, UT, WA
  • CA: Workers’ Compensation post-designation
  • AAPC: American Academy of Professional Coders
  • Florida Physical Therapy and Occupational Therapy

New and Exciting Topics

  • Wound Pathway℠
  • Functional Restoration
  • IV Management
  • Prosthetics by L-Codes
  • Mobility
  • Appropriate Use Criteria

Free Live Webinars

Sign up and we'll send you an email when new webinars are announced.


Check out our monthly webinars and stay up to date! 

Sep 30 2020

Physical Therapy vs Opioids: Conquer Chronic Pain with Safe Alternatives

Opioid overuse, misuse, addiction and overdose have created a national health crisis. The cost of this epidemic is staggering, not including the invaluable costs- loss of life. Injured workers may suffer injuries that require medical treatment resulting in chronic pain. Opioids can be successful if dosed responsibly and are part of an appropriate medical treatment plan, but there are alternative treatments available that can mitigate the risks associated with misuse and addiction to these drugs. The Centers for Disease Control issued voluntary guidelines that urge prescribers to consider alternatives to opioids, such as physical therapy, when treating musculoskeletal disorders. This webinar will delve into the opioid crisis and share how physical therapy and other alternative treatments can provide safe and effective recovery from chronic pain.

Oct 28 2020

Clinical Management of Physical Therapy in Workers’ Compensation

Every injury comes at a price, whether that be direct or indirect. Join our PT expert, Michelle Despres, for a thought-provoking webinar to discuss common ways in which work-related injuries occur as well as common clinical management strategies that will help improve the management and outcomes of physical therapy in workers’ compensation. Furthermore, we will relate the facets of successful therapy management in workers’ compensation.

Nov 18 2020

Respiratory Muscle Weakness May Delay Recovery

From minor to catastrophic injuries, oxygen plays a major role in the healing and recovery process. Because of this, the respiratory system should be looked at as part of the treatment plan. In this presentation, we will discuss how improving respiratory weakness can assist in facilitating recovery and the injured worker’s quality of life. We will also demonstrate how the right experience, expertise and technology produces the most appropriate and cost-effective outcome for injured workers and claims.

Dec 02 2020

Infusion Therapy: What Claims Professionals Want to Know

When it comes to workers' compensation, there are three common diagnoses/conditions which would require infusion therapy as well as treatment options. Join One Call's Kevin Glennon to discuss the major healthcare safety challenges in relationship to infusion therapy. We will also discuss detecting factors that help determine the effectiveness of intravenous medication treatment.

On-Site CE Presentations

On top of our free national webinars, we also offer our customers the ability to schedule local presentations for their workers’ compensation adjusters and nurse case managers. We will send one of our subject matter experts to teach your adjusters and nurse case managers on topics that range from diagnostic testing to illness that affects their treatment plan. These sessions offer real-life scenarios to help your adjusters and nurse case managers learn the best practices of treating injured workers. Our on-site CE presentations can be tailored to your needs, scheduled back-to-back and cover multiple topics in one sitting.

Interested in scheduling one of our experts for on-site CE presentations?
Contact your local One Call Account Manager and they will get you set-up.

Subject Matter Experts

Our subject matter experts are established, well-respected experts within the workers’ compensation space. They are ready and able to discuss an array of trending topics – from technology transformation to opioid alternatives.

How can we help?

If you need assistance with continuing education, have questions or comments, email our team at