COVID-19 Response Resources »

News + Blog

Welcome to our blog – a hub of thought leadership, corporate announcements and product news. Ensure you’re getting the latest One Call news by subscribing!

 

Improving Customer Experience: How This Leader Is Placing the Worker’s Journey Front and Center

One Call is investing in resources to enhance its customer experience, which is leading to improved outcomes across its organization for injured workers. This article originally appeared in Risk and Insurance.    In the realm of workers’ compensation, a worker’s journey begins the moment they are injured. From there, t...