Often PPO’s lack of coverage for injuries that require dentists and dental specialists not common in workers’ compensation. One Call is your partner in managing these unfamiliar claims, providing prompt and easy access to medical specialists while providing end-to-end clinical oversight for every plan of treatment.

One Call’s quality-driven dental claim management program is supported by clinical oversight to ensure you only pay for treatment that is appropriate and related to the injury. We also offer the flexibility to work with any dentist, not just those already in our network.

Expertise. While dentists know how to treat an injury, many don’t have regular exposure to workers’ compensation claims which can be tough to navigate. One Call uncomplicates the claim process by managing it from start to finish – from securing a specialist to scheduling appointments, to the proper completion of all required paperwork, and any necessary follow up, often resulting in faster care. Our care coordinators have dental or medical backgrounds, so we know what needs to be done.

Accountability. One Call believes that we all have a part to play in an injured worker’s recovery. For a successful and efficient claim resolution and swift return-to-work, it’s imperative to get the best care possible. Our innovative referral process ensures your injured workers have access to the care they need, and our claim management oversight verifies all the costs associated with the injury are accurate, related and appropriate for the claim.


  • Evaluation and Treatment Management
  • In House Review
  • Peer Review/Independent Medical Examination (IME)

Programs and Services

  • Clinical review performed on all dental plans of treatment
  • Scheduling of all appointments with credentialed providers
  • Administration of state forms

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