Hayley proactively monitors One Call's most complex cases to deliver the right care at the right time throughout the life of the claim. Hayley leverages 20 years of experience as a physical rehabilitation nurse for brain, stroke, orthopedic and spinal cord injuries. She has more than 20 years of experience in the workers' compensation industry, including prior experience as a nurse case manager. Hayley delivers continuing education courses to claims professionals on complex issues that are impacting claims outcomes.
Professional Credentials: BSN, RN, CCM, Licensed by the Board of Nurse Examiner for the State of Texas - 1997 to present, Certified Case Manager - 2001 to present