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2021 Shepherd and Friends Virtual CE Seminar

One Call is proud to partner with the Shepherd Center for the annual Shepherd and Friends CE Seminar. This virtual conference gives participants the opportunity to earn up to 13 hours of credits! You are invited to attend each of the 2-to 3-hour educational webinars offered over this six-day period. Please register for each day separately. Registering for one course doesn’t include automatic accrual of all 13 hours offered. 

DAY 1: TUESDAY, FEBRUARY 9  |  REGISTER NOW

2 – 3 p.m. EDT  |  Understanding Ethical Standards in Investigations 

Key Takeaways: 

  • Explore the types of ethics with a focus on applied ethics in investigations
  • Explain the fundamental elements in professionalism in the insurance and private investigation industry
  • Discuss the ethical/unethical behaviors and scenarios seen in surveillance by private investigations
  • Review the laws and consequences that directly impact how private investigators conduct ethical investigations
  • Discuss key information so adjusters can understand the investigation process and what actions are ethical/unethical for private investigators

Presenter:

  • Scott Woodall, President & CEO of Woodall & Broome

3 – 4 p.m. EDT  |  Neuropsychology in the Rehabilitation Setting

Key Takeaways: 

  • Describe neuropsychology in a way that is understandable
  • Demonstrate an understanding of three purposes for neuropsychological testing
  • Name three components of a neuropsychological report

Presenter: 

  • Laurie Nash, Ph.D., ABPP, Director of Psychology and Neuropsychology at Shepherd Center

 

DAY 2: WEDNESDAY, FEBRUARY 10  |  REGISTER NOW

2 – 4 p.m. EDT  |  Transitioning Home with Increased Self-Efficacy through Life Skills Training and Peer Support

Key Takeways: 

  • Describe life skills training offered through Shepherd Center
  • Describe a brief history and philosophy of peer support
  • Discuss the effect of peer support on patient outcomes
  • Describe a current caregiver peer support study
  • Describe the current expansion of the peer support program

Presenters:

  • Angie Pihera, MS, CTRS, Life Skills Coach, Shepherd Center 
  • Pete Anziano, Peer Support Manager, Shepherd Center
  • Ashley Mangin, Research Coordinator, Shepherd Center
  • Claire Holley, BSN, BA, RN, ABI Family Peer Support Coordinator, Shepherd Center

Panelists: 

  • Mariellen Jacobs, ABI Family Peer Support Liaison, Shepherd Center
  • Ruth Batchelor, ABI Family Peer Support Volunteer, Shepherd Center
  • Angie Pihera, MS, CTRS, Life Skills Therapist, Shepherd Center
  • Pete Anziano, Peer Support Manager, Shepherd Center
  • Claire Holley, BSN, BA, RN, ABI Family Peer Support Coordinator, Shepherd Center

 

DAY 3: THURSDAY, FEBRUARY 11  |  REGISTER NOW

2 – 3 p.m. EDT  |  Managing a Multi-Generational Workforce

Key Takeaways: 

  • Review the multi-generations in today’s workforce—briefly review each generation
  • Compare and contrast the different risk factors that increase the risk of injury in both the older employee and their younger counterparts
  • Review strategies employers can implement to mitigate loss
  • Review “tech neck” and “text thumb” and how these affect the younger generations
  • Understand how the various risk factors in a multigenerational workforce can adversely affect medical and indemnity

Presenter: 

  • Kevin Glennon, RN, BSN, CDMS, CWCP, QRP, Vice President & National Product Leader of Home Health + Complex Care, One Call

3 – 4 p.m. EDT  |  Traumatic Brain Injury- Management in the Trauma Setting

Key Takeaways: 

  • Identify three common medical issues associated with brain injury observed in the critical care setting.
  • Identify at least one pharmacological intervention for each of the common issues reviewed.
  • List the two classes of medication that should be limited in the acquired brain injury population.

Presenter: 

  • Amy L. Kolarova, D.O., Staff Physiatrist, ABI Program, Shepherd Center

 

DAY 4: TUESDAY, FEBRUARY 16  |  REGISTER NOW

2 - 3 p.m. EDT  |  Wearable Technologies: Does it Fit your Claimant?

Key Takeaways: 

  • Identify the process for wearable technology evaluations and recommendations
  • Recognize how wearable technology recommendations affect the injured worker’s level of function
  • Understand the basic equipment and features of wearable technology
  • Basic understanding of life span, maintenance and supplies to keep injured worker functional

Presenter: 

  • Zack Craft, ATS, ATP, CRTS, CAPS, CEAC, NRRTS, Vice President & National Product Leader of Durable Medical Equipment, One Call

3 – 4 p.m. EDT  |  Improving Access to Clinical Practice through Telemedicine

Key Takeaways: 

  • Discuss the tenants of best practice for telemedicine
  • List limitations based on location, access and technology while conducting telemedicine
  • Describe clinical limitations in the use of telemedicine

Presenter: 

  • Angela Beninga, D.O., Chief Medical Informatics Officer and Staff Physiatrist, Shepherd Center

 

DAY 5: WEDNESDAY, FEBRUARY 17  |  REGISTER NOW

2 – 4 p.m. EDT  |  Benefits of Acupuncture Combined with Physical Therapy

Key Takeaways: 

  • Understand the science behind acupuncture treatment
  • List musculoskeletal diagnoses that are often treated with acupuncture
  • Define physical therapy and specialized approaches for injured workers
  • Learn differences between dry needling and acupuncture
  • Discover the benefits of combining acupuncture and physical therapy
  • Delve into top diagnoses that benefit from a combined approach

Presenters: 

  • Michelle Despres, PT, CEAS II, CETS, Vice President & National Product Leader of Physical Therapy, One Call
  • Una Cho, Acupuncturist, CEO, SS Acu Network
  • Chang Sook Choi L.Ac., Csc Acupuncture Clinic

4 p.m. – 5 p.m. EDT  |  Handling Ethical and Moral Dilemmas in the Claims Management Process

Key Takeaways: 

  • Define “ethics” and identify what constitutes ethical and unethical behavior or conduct
  • Define morals/morality and identify what constitutes immoral vs. amoral behavior or conduct
  • Review the CDMS and CCM code of conduct
  • Review case specific scenarios where ethical/moral issues are directly or indirectly involved in the claims management process
  • Discuss supportive measures case managers and adjusters can use to make the claims process easier to handle when ethical/moral issues are involved

Presenter: 

  • Hayley Tidwell, BSN, RN, CCM, Director of Clinical Education, One Call

 

DAY 6: THURSDAY, FEBRUARY 18  |  REGISTER NOW

2 – 3 p.m. EDT  |  Restoring Hope at the Shepherd Center

Key Takeaways: 

  • Describe the breadth of services and value-added programming available
  • Discuss the utility of the interdisciplinary staff and specialty staff/consultants 
  • Describe the available continuum of care and process for admissions
  • Describe the programs available to support the patient and family needs

Panelists: 

  • Michael R. Yochelson, MD, MBA, FACHE, Chief Medical Officer, Shepherd Center
  • Shari L. McDowell, PT, DPT, SCI Program Director, Shepherd Center
  • Katheryn Metzger, OTR/L, MBA, ABI Program Director, Shepherd Center
  • Jacqueline Jones, RN, BSN, CCM, MM, Director of Admissions & Case Management, Shepherd Center

3 – 4 p.m. EDT  |  The Assumption of Ethics in the Workers’ Compensation Arena

Key Takeaways: 

  • Understand ethics, general overview
  • Learn the assumptions of ethics in the context of workers’ compensation 
  • Explore real world situations involving stakeholders in the workers’ compensation system

Presenter: 

  • Cannon Alsobrook, Esq., Partner, Savell & Williams

 

Credits Offering: 13 hours total (3 hours of Ethics)

CE Credit Approved: 

  • RN, LPN, ARNP, CNA nationwide
  • CCM nationwide
  • Adjuster: AL, DE, FL, GA, KY, MS, NC, OK, OR, TX
  • CA Adjuster: Workers’ Compensation Post-Designation

CE Credit Submitted & Pending Approval:

  • Adjuster: AL, ID, IN, LA, MN, MT, NH (WC), NH (Multi-Line), NM, NV, UT

 

Shepherd and Friends CE Seminar - Event Sponsors