One Call University

One Call University makes it easier to fulfill your educational needs. Through One Call University, Workers’ Compensation claims professionals can earn FREE CEUs without having to spend time away from the office.


We offer a robust variety of free CEU credits on a variety of certifications and licenses through One Call University. These credits are offered through monthly national webinars. Adjusters and nurse case managers in workers’ compensation are eligible for one CE credit for each one hour course.

Certifications and states eligible to receive credits:

  • Nurses: RN, LPN, ARNP and CNA 
  • Nursing Certifications: CCM, CDMS and CRC nationwide
  • Adjusters: AL, AK, AR, DE, FL, GA, ID, IN, KY, LA, MN, MS, MT, NC, NH, NM, NV, OK, OR, RI, TX, UT, WA, WV
  • CA: Workers’ Compensation post-designation
  • AAPC: American Academy of Professional Coders
  • Florida Physical Therapy and Occupational Therapy

New and Exciting Topics

  • Lifetime Costs of Prosthetics
  • Infusion Therapy 
  • Wound Healing 
  • Impact of Secondary Dental Claims 
  • Physical Therapy vs. Opioids 
  • Ergonomics 

Free Live Webinars

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Check out our monthly webinars and stay up to date! 

Balancing Injured Worker Outcomes and Cost Containment

As healthcare professionals, we strive to improve upon, and ultimately, redefine the patient experience. While guided by good intentions, it can be tough to strike the right balance between patient satisfaction/outcomes and cost containment, especially in workers’ comp. To achieve both, it’s critical to start with a high-quality provider network from which to work from.

Please note: this event has been rescheduled. A new date and time is to be determined and will be announced in the coming weeks.   

Feb 22 2023

Manage Pandora’s Box of Comorbid Conditions

As the population ages and obesity continues to become an epidemic, there are multiple comorbid conditions that affect the time it takes for injured workers to heal and return to work. Two major comorbidities, diabetes, and obesity are usually viewed in tandem.

In workers’ compensation, treatment is often siloed into discrete paths of care resulting in higher costs and extended durations for claims. CarePath™ can provide a more integrated approach to address these issues.

Mar 22 2023

Understanding Dental Claims: Providers, Terms, Treatments

Course Objectives:

  • Recognize normal anatomy and tooth numbering
  • Identify signs and symptoms of dental trauma
  • Review the various dental specialty providers and common practice for securing treatment for a workers’ compensation claim
  • Discuss restoration options and how to handle and close the dental claim
  • Discuss pre-existing conditions and how they impact function and restoration options

On-Site CE Presentations

On top of our free national webinars, we also offer our customers the ability to schedule local presentations for their workers’ compensation adjusters and nurse case managers. We will send one of our subject matter experts to teach your adjusters and nurse case managers on topics that range from diagnostic testing to illness that affects their treatment plan. These sessions offer real-life scenarios to help your adjusters and nurse case managers learn the best practices of treating injured workers. Our on-site CE presentations can be tailored to your needs, scheduled back-to-back and cover multiple topics in one sitting.

Interested in scheduling one of our experts for on-site CE presentations?
Contact your local One Call Account Manager and they will get you set-up.

Subject Matter Experts

Our subject matter experts are established, well-respected experts within the workers’ compensation space. They are ready and able to discuss an array of trending topics – from technology transformation to opioid alternatives.

How can we help?

If you need assistance with continuing education, have questions or comments, email our team at