Linda Colsen is senior vice president of product management at One Call. In her role, Linda oversees the development and enhancement of One Call’s care coordination solutions. From core solutions, such as physical therapy and diagnostics, to specialty programs that address more complex needs, such as In-Patient Facility Solutions and One Call® CarePath™ injury-specific recovery pathways, Linda and her team are dedicated to delivering care coordination that bridges gaps and streamlines processes within claims management. Her commitment to excellence continually earns her the respect and trust of clients, providers, and injured workers alike.
For nearly 15 years, Linda has served One Call in various leadership roles. Prior to One Call, she was a principal consultant with both IBM Business Consulting Services and PWC Consulting, where she focused on business process design and reengineering, with an emphasis on customer engagement and experience