Hayley is the Director of One Call University, which provides education on medical topics affecting the worker’s compensation industry. Hayley presents medically related and nationally accredited education topics for Local and National Conferences and in client offices. Hayley also monitors most complex cases to deliver the right care at the right time throughout the life of the claim. Hayley leverages 20 years of experience as a physical rehabilitation nurse for brain, stroke, orthopedic and spinal cord injuries. She has more than 20 years of experience in the workers' compensation industry, including prior experience as a nurse case manager. Hayley delivers continuing education courses to claims professionals on complex issues that impact claims outcomes.
Professional Credentials: BSN, RN, CCM, Licensed by the Board of Nurse Examiner for the State of Texas - 1997 to present, Certified Case Manager - 2001 to present