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4 Must-Haves for a Successful Physical Therapy Partnership

In the world of workers’ compensation and risk management, there are a myriad of physical therapy solutions available. But, how do you know which one to pick? What makes one offering better than another? What is the best choice for your injured workers?

We put together this handy guide to help you identify key characteristics of a successful physical therapy solution so you can make an educated decision when determining where to send your injured workers.

1. Clinical Expertise

It goes without saying that your physical therapy partner should know physical therapy inside and out. That’s why it’s so important to work with a vendor that is led by board-certified physical and occupational therapists. This type of clinical leadership brings with it the unique ability to provide high-level clinical oversight to your claims – ensuring injured workers receive the right therapy, at the right time and for the right cost. Another important factor to consider is the level of clinical expertise involved in referral management. Your PT partner should have a staff of highly-qualified clinicians available to manage referrals and review cases for clinical quality and appropriateness.

2. Return-to-Work Focus

Your physical therapy program should have a focus on returning injured workers to work quickly while providing high quality therapy. A good physical therapy partner will help you make sure workers are physically ready to return to work when therapy ends. This can be accomplished through a well-established FCE program as well as comprehensive clinical oversight and communication with injured workers throughout the rehabilitation process.

3. Prevention Programs

While it’s important to have programs in place to treat employees after an injury, the goal should be to prevent injuries from happening in the first place. Make sure your PT solution includes preventative programs to help you avoid workers’ compensation claims and keep costs down. Programs like pre-employment testing can help employers determine the physical ability for employees to perform the physical aspects of certain jobs. This information can help mitigate the risk of potential injuries and subsequent workers’ compensation claims.

4. Robust Data Analytics

Access to data is important, but the ability to analyze, understand and put that data to use is paramount to effectively manage claims and lower costs. Your physical therapy partner should not only have access to data, but also the expertise to apply that data in actionable ways that benefit your organization and your injured workers. Much work is being done in the area of predictive analytics to determine how and when injuries may occur as well as to determine appropriate treatment plans for those injuries that occur frequently. 

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