Thank You to Our Physical Therapy Partners

1 month ago

Thank You to Our Physical Therapy Partners

At One Call, we deliver clinical expertise that supports providers and leads to the very best outcomes for clients and injured workers. In honor of National PT month, our leaders discuss how this unique aspect of our PT program, along with our partners’ knowledge, skills, and engagement, make our program best-in-class.

Key PT Program Highlights

  • We are proud to have licensed physical therapists, occupational therapists, certified hand therapists, and chiropractors on staff who serve as clinical reviewers. With nearly 450 years of combined experience, they serve as peer-to-peer resources and are well-equipped to support clinicians within our nationwide provider network.

  • Our nationwide provider network is both deep and expansive. Injured workers have access to a wide selection of high-quality providers, resulting in timely, individualized care. In fact, through our proprietary scoring system, we achieved a 99 percent network adequacy rating for both physical and occupational services in 2021.

  • Based on industry benchmarks, and in partnership with our network providers, we reduced the number of potential visits attended by 34 percent last year, while also supporting ongoing care for injured workers with a clinical-medical rationale to continued treatment.

On behalf of our entire One Call team, THANK YOU for being an integral part of our PT program, a program that benefits half a million injured workers each year.

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