Protecting Injured Workers from the Coronavirus

2 years ago

Protecting Injured Workers from the Coronavirus

There are now more than 160 confirmed coronavirus cases in at least 18 U.S. states. As the virus continues to spread, we are looking ahead and taking preventative steps to help safeguard the most at-risk injured workers.

We continue to monitor recommendations and updates from the CDC and WHO. At this time, most people in the United States will have little immediate risk of exposure to this virus. However, it is important to note that current global circumstances suggest that this virus could cause a pandemic. This is a rapidly evolving situation.1 We will provide updates as situations change.

Complex Care

Injured workers who require home health may be more susceptible to developing COVID-19 – if exposed to the coronavirus – because they are often the most complex health cases. Underlying health conditions, such as comorbidities, add to the risk.

To help protect the at-risk population, the following measures are recommended and/or being taken:

  • Planning for potential disruptions in supply chains. We recommend that any medical or respiratory supplies used for homebound injured workers be assessed and, where appropriate, three-month supplies delivered to address potential disruptions.
  • Protect injured workers by protecting caregivers. An injured worker’s caregiver is in contact with them every day or multiple times a week. We are working with our home health partners to ensure they have the proper protocols and infection prevention plans in place to protect caregivers, thus protecting injured workers.

Leveraging Technology to Continue Recovery

Compliance with prescribed therapy is a key component to recovery. Should changing dynamics and localized outbreaks cause concerns with your injured workers, One Call’s Telerehab program may be a solution to enable or continue therapy in the home environment while allowing for social distancing. 

  1. Telerehab is a virtual physical therapy program accessible to injured workers through a smart phone or internet-enabled device with a video camera. This service is available in many states and offered during extended hours. Please email the referral to with injured worker details and we will determine if telerehab is an appropriate option. The service requires no systematic or billing changes.
  2. Virtual DME Assessments – For injured workers who utilize certain mobility devices, One Call has a technology-based solution to enable virtual evaluations and repairs. Please email for more information.

More Information and Questions

As a Florida-based company, One Call has an Enterprise Resiliency Plan that helps us prepare for natural disasters where portions of our workforce or provider network are unavailable, such as hurricanes. This also sets us up well to handle other emergencies or crises. If you have any other questions, please contact your local sales representative.

1 CDC Risk Summary


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