One Call’s Response to the Coronavirus

2 years ago

One Call’s Response to the Coronavirus

As worldwide concerns increase regarding the spread of the coronavirus, we are actively monitoring the situation by following two reliable sources: the World Health Organization (WHO) and the United States Centers for Disease Control and Prevention (CDC).

At this time, there are no immediate concerns; however, as outlined below, we are moving forward with preventative efforts. If the situation changes and we foresee any impact to business operations, we will communicate to our employees, customers and providers immediately.

Preventative Efforts

Employee Measures

The best way to prevent disruptions in service is to help our employees prevent infection by encouraging simple measures:

  • Observe proper hygiene. Wash hands frequently, use hand sanitizer, cover coughs and sneezes. 
  • Stay home if you aren’t feeling well. If you have a fever, stay home until you are fever-free for 24 hours. Avoid contact with others who are sick.
  • Avoid all non-essential travel. When travel is necessary, prepare properly. Those traveling internationally should reconfirm government entry requirements prior to departure. If traveling through airports that serve as international hubs, follow local health and safety guidelines. 
  • Practice social distancing. When possible, set up conference calls and Microsoft Teams meetings vs. in-person meetings.


A large percentage of our workforce already works from home. This allows us to shift and leverage resources as needed in the case of an emergency, such as a coronavirus outbreak, to prevent service disruption. In addition, we are installing work-from-home hardware and software for employees who work from one of our office locations so they can easily make the shift, if necessary.

More Information and Questions

As a Florida-based company, One Call has an Enterprise Resiliency Plan that helps us prepare for natural disasters where portions of our workforce are unavailable, such as hurricanes. This also sets us up well to handle other emergencies or crises. If you have any other questions, please contact your local sales representative.

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