One Call Thought Leaders to Speak at CMSA 2022

1 month ago

One Call Thought Leaders to Speak at CMSA 2022

The 2022 Case Management Society of America (CMSA) Annual Conference heads to the Gaylord Palms Resort in Orlando, Florida, June 1-4, and a pair of One Call’s industry experts will take the main stage.

This year’s event features concurrent presentations from Senior Vice President of Product Management Linda Colsen and Clinical Review Manager Jennifer McCarthy. In addition, Colsen will give a poster presentation on the importance of a coordinated care approach. Rounding out One Call’s quartet of courses is a virtual session from Vice President of Product Management Michelle Despres on return-to-work solutions.

Founded in 1990, CMSA offers “professional collaboration across the health care continuum to advocate for patients’ wellbeing and improved health outcomes through fostering case management growth and development, impacting health care policy, and providing evidence-based tools and resources.”

For more details on each of One Call’s sessions at this year’s conference, check out the descriptions below.

Concurrent Sessions

One Call Thought Leaders to Speak at CMSA 2022This is Going to Cost Me an Arm and a Leg
Presented by Jennifer McCarthy, CP
Friday, June 3 | 2:45 p.m. EDT

There are many factors to consider when selecting a prosthesis, making it vital that a skilled prosthetist and therapist collaborate with the care team to select an appropriate device.

The first step is to determine the function, socket style, suspension, shape, supplies, required anatomy, and required range of motion of the prosthesis. Based on this unique set of needs, replacement frequency, supplies, and lifetime costs will be estimated and reviewed by the case manager to ensure ideal recovery outcomes are achieved.

During this session, the prothesis selection process will be discussed in-depth, addressing what considerations should be made when determining style, frequency of replacements, and the cumulative costs for maintaining a device over the lifetime of the user.

One Call Thought Leaders to Speak at CMSA 2022A Shift in Focus: From Home Modifications to Home Accessibility
Presented by Linda Colsen
Saturday, June 4 | 11 a.m. EDT

When it comes to helping injured workers regain independence after suffering a catastrophic injury, historically, the workers’ compensation industry has focused its energy on home modifications – extensive, permanent changes, such as reconfiguring porches and entryways, bathroom modifications, kitchen remodels, and new flooring.

While intended to benefit an injured worker dependent on a wheelchair, it is important to note the drawbacks of home modifications. In addition to being costly and time intensive, they often pose other stressful challenges. For instance, sometimes an injured worker’s hospital discharge is delayed because their home is not ready. Other times, construction timelines are extended, disrupting the home environment for everyone, especially the injured worker who is trying to recover and regain some semblance of normalcy.

In this session, we will discuss the benefits of creating a home that is accessible for all able-bodied members of a household and the value of shifting away from the traditional, permanent, and costly home modification activities.

Poster Presentation

One Call Thought Leaders to Speak at CMSA 2022How a Coordinated Care Approach Can Minimize Risk for Complex Claims
Presented by Linda Colsen
Thursday, June 2 | 3:30-5:30 p.m. EDT

A recent study showed that a coordinated care approach improves health outcomes for injured workers and reduces medical costs by 31-53% for payers and employers.

By implementing a coordinated care approach when managing claims, injured workers receive the most comprehensive, efficient, and patient-centric healthcare possible. Claims professionals also benefit from this approach by experiencing greater communication amongst all parties (provider, physician, payer, and case manager), a reduction in claim costs, and greater efficiency in treatments and services.

Join Linda Colsen, as she demonstrates the benefits of a coordinated care approach and provides examples of how this model can minimize risks and improve outcomes when managing claims. 

Virtual Presentation

One Call Thought Leaders to Speak at CMSA 2022Return to Work: It Does Not Happen by Accident
Presented by Michelle Despres, PT, CEAS II, REAS, CETS
[Exclusive to conference attendees and available on CMSA’s Digital Content Library]

Engaging early and looking beyond physical injury can positively impact overall recovery outcomes. Needless time away from work after injury is often the result of inconsistent or ineffective health care management, with the employee, employer, and society bearing the cost. With the right tools, case managers can help restore confidence and ensure injured workers are emotionally and mentally ready to move through their recovery journey.

The longer it takes for an injured worker to receive treatment, the less likely they are to return to work. In fact, a Department of Labor report showed the likelihood of an injured worker returning to work after a six-month absence is only 50 percent, dropping to 25 percent following a one-year absence.

This session will share insights into the recently published American Physical Therapy Association Clinical Practice Guideline, “Optimizing Work Participation After Injury or Illness,” in which Michelle Despres co-authored. Michelle will also demonstrate how case managers can address work rehabilitation and identify ways to manage a patient’s behavioral or physical barriers, while proactively addressing administrative barriers that may prevent them from returning to work.

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