1 month ago
Linda Colsen Shares How CarePath™ Respiratory Pathway Supports COVID-19 Claims
Last month, One Call announced the expansion of its CarePath program – specifically, Respiratory Pathway – to meet the needs of the individuals suffering from COVID-19 complications following discharge from the hospital.
To better understand what this means for patients, Linda Colsen, VP of Customer Experience at One Call, spoke with Melissa Ross, producer at WJCT, an NPR affiliate based in Jacksonville, FL, to share the benefits of this injury-specific approach.
VP of Customer Experience at One Call
Listen to their nearly eight-minute conversation where Linda discusses:
- Complex symptoms that may result following a COVID-19 diagnosis
- The importance of coordinating care when home health services are prescribed
- Positive outcomes that result from the dedicated oversight of a One Call Care NavigatorSM