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One Call Holiday Hours Information

1 month ago

One Call Holiday Hours Information

With the holidays approaching, we want to make sure that hospital discharges happen smoothly, your injured workers spend the holidays at home, and you’re not left with last-minute headaches. 

We are ready to ensure that your injured workers get the care they need, when they need it. To that end, please note that although our offices will be closed on Friday, December 25 and Friday, January 1, we will have on-call associates available to assist you with urgent discharge needs.

Please be aware that providers may have limited availability during this time as well. If you have an urgent need during the holidays, call us on your normal One Call number, remain on the line and let the operator know you have an urgent need. An on-call associate will return your call within 30 minutes. We are always here to respond to any urgent issues 24 hours a day, seven days a week including holidays.

We hope that you and yours have a safe and happy holiday season.

Warm Regards,

Your One Call team

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