6 months ago
Getting People the Care they Need, When they Need it
Bobby’s story is a testament to the power of integrated, customized care delivered through close collaboration with all stakeholders in the workers’ compensation claims process.
While times have certainly changed, One Call has remained vigilant in its mission to get people the care they need, when they need it, while innovating to enhance service delivery. Leveraging over 30 years of experience in workers’ compensation, we are reimagining the care journey beyond workplace injuries. We’re unlocking insights to streamline communications, processes, and technology to improve the experience for all stakeholders – most importantly the people we serve.
With people at the heart of everything we do, we remain committed to being the best partner to injured workers and those who serve them. As a part of that commitment, we are making enhancements to our processes that will translate to a better experience in the following ways:
- Jobs in healthcare are changing, and we are updating the ways our people interact with clients based on the dynamics of each person's situation. We live in a virtual world – we're making strides to ensure nothing hinders coordination of care.
- Leveraging our expertise and analytics, we unlock insights to ease the burdens of a cumbersome process. We’re here to add ease to the process. Allow us to be your partner and take on claims administrative work.
- We are getting involved earlier in the referral process, connecting with both physicians and providers to remove bottlenecks. We are implementing connectivity with stakeholders across the claims lifecycle.
- We embrace technology to enable better experiences for both claims professionals and end users. Communications and claim notifications will be more concise and consolidated.
When you need us, you’ll find we make the process more predictive, more responsive, and easier to understand and navigate.
We are innovating every day so that we can spend more time helping people get back to work and enjoying life.
*Back to Life Testimonial courtesy of AF Group
April is Limb-Loss Awareness Month
Earn one hour of CE credit and discover what considerations are made when determining the style, frequency of replacement, and cumulative cost for maintaining a prosthesis.
Register to attend One Call University’s webinar: Lifetime Cost for Prosthetics on April 14 at 11 a.m. EDT.