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6 months ago

One Call Joins WorkCompCentral in Celebrating the Heart of our Industry – Injured Workers

Every year, WorkCompCentral hosts the Comp Laude® Conference and Awards to foster collaboration, networking, inspiration and ultimately, outcomes throughout the industry.

This year’s conference included an inspirational Q&A session with injured workers and educational sessions conducted by industry leaders. The highlight of the conference was, once again, the Comp Laude® awards, which honor injured workers and workers’ compensation professionals who best represent the great work taking place throughout the industry. Our very own Zack Craft, national product leader for durable medical equipment, was honored as a finalist in the Industry Leader category.

When thinking about someone who embodies the spirit of the Comp Laude® awards, Zack comes to mind. He has dedicated much of his professional career to ensuring a quality life for injured workers by creating innovative programs that get them the care they need, when they need it.  

For example, Zack developed One Call® CarePath™ a program that utilizes unique injury-specific pathways focused on an injured worker’s road to recovery. In one particular case, Zack worked side-by-side with a patient who was told he would never walk again. Zack took action to advance the patient from a wheelchair, to a standing wheelchair, to a walker, to now taking steps on his own. Today, this patient is walking, driving, hiking and rock climbing again.

The Comp Laude® awards celebrate those in the industry who work like Zack to create a better injured worker experience. We congratulate this year’s winners and can’t wait to see what innovations next year’s finalists bring to the industry.

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